Home/Channels.../Viber Channel Engage with Rich Media Reach Customers Where They Already Communicate Deliver rich, interactive and verified customer communication through Viber Business Messages. Launch marketing campaigns, transactional notifications and personalized customer journeys from the Omni Messaging Platform. Check Pricing Why Viber Stands Out. Build Instant Trust Verified Business Profiles that increase brand recognition and customer confidence. Capture Attention Rich media, images, videos and carousels that make every message more engaging. Drive Immediate Action Interactive buttons that let customers shop, book, pay or learn more with a single tap. Create Meaningful Conversations Use reply buttons and quick actions to drive user engagement and streamline customer responses. Reach the Right Audience Combine audience segmentation and personalization to send more relevant communications. Measure What Matters Track performance with detailed analytics to continuously improve engagement and campaign results. Benefits for your Business. Increase Campaign Performance: Deliver visually engaging campaigns that attract attention and encourage higher interaction. Improve Customer Experience: Keep customers informed with timely, relevant and personalized communication throughout their journey. Strengthen Brand Trust: Communicate through verified business profiles that reinforce your brand identity and credibility. Reduce Communication Costs: In many markets, Viber Business Messages can provide a more cost-effective alternative to SMS for customer engagement campaigns. Here are the trust indicators. Viber Platinum Partner 26% Increase in visibility 95%+ Open rate on branded messages Verified Business Sender Name FAQs about Viber Find the answers you need What features are available through the Viber Channel? Send branded messages with text, images, videos buttons, carousels and lists directly from the platform. Can I set up my Viber campaigns easily? Yes, you can easily create, automate, and schedule Viber campaigns using triggers or events, and seamlessly include Viber in your omnichannel customer journeys. Is sender verification supported? Yes, all Viber messages are sent through verified business profiles. Can I track engagement? Yes, open rates, clicks, and delivery metrics are available in real time.